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Mike Klein


Changing the Terms

Topic: Reducing noise and increasing impact – targeting and amplifying leadership internally

Mike Klein is an internal communications expert, writer, and Principal of Changing The Terms, a Netherlands-based IC consultancy, as well as the author of a research series for Happeo exploring the present and future of internal communications. A dual US-UK citizen with an MBA from London Business School, Mike has worked with large global organizations including Cargill, Shell, easyJet, Maersk and Avery Dennison. He is currently the Europe-Middle East-North Africa chair of the International Association of Business Communicators (IABC) and also authored, “From Lincoln to LinkedIn – The 55 Minute Guide to Social Communication.”

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Reducing noise and increasing impact – targeting and amplifying leadership internally

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On the report

  • Destined to become the go-to place for many internal communicators looking for inspiration.

    Hamida Bhatia
    Digital Marketing & Communications Consultant, Google
  • Fantastic to see such a broad range of IC voices and opinions in this comprehensive reportabout leadership communications from H&H. A great read folks!

    Martin Flegg
    Internal Communications Manager, University of Bradford
  • Some invaluable insight from some incredible Comms people.

    Jo Bland
    Head of Internal Communications and Engagement, NHS Digital
  • Absolutely brilliant report, guys! Fascinating to hear so many different points of view - make it your weekend reading.

    The IC Space